Exchange procedure for faulty or incorrect goods
We will be happy to exchange products that are damaged, faulty or incorrectly shipped through any circumstance that is in our error within 28 days from the date of despatch. Obviously it will help us to resolve any issues if you can let us know as soon as the problem becomes evident.
Please do not hesitate to contact us because if there is a problem, we will do everything we can to resolve any issues you may have.
Exchange postage costs
If you return goods for exchange items, we will not charge you again when the exchange items are despatched.